Business: Communication

Our courses are two-way conversations
Why take this course?
In the business world, having a wide range of vocabulary is crucial. This course helps you learn the most essential words used in business communication and makes learning fun! Through discussion questions and interactive activities, you'll enjoy every step of mastering important vocabulary related to communication.
What you will learn
This course covers carefully selected words related to business communication. In each lesson, you’ll practice these words in engaging discussion questions and activities with your tutor. By the end of the course, you’ll feel confident discussing various communication topics in English!
Pre-requisites
None
Course details
Course syllabus
Lesson 1: Communication Basics
Learn business English vocabulary — foster, exchange, platform, versatile, remote, nonverbal — for effective workplace communication
Lesson 2: Upward Communication
Learn upward communication vocabulary — feedback, grievance, advocate, hierarchy, anonymous, performance report — for talking with supervisors
Lesson 3: Downward Communication
Learn downward communication vocabulary — directive, memo, recognition, reassurance, clarity, micromanage — for managing and leading a team
Lesson 4: Lateral Communication
Learn lateral communication vocabulary — coordinate, inclusive, align, mutual understanding, productivity, in sync — for working well with co-workers
Lesson 5: External Communication
Learn external communication vocabulary — B2B, B2C, stakeholder, vendor, press release, in the loop — for communicating beyond your company